2020 Innovation Name: Mobility Mechanics – scale up and automation
Awards: 10th Most Innovative Technology Company
AutoGuru’s Mobile Mechanics service was forced to scale-up and automate to cope with the impact of COVID-19. Mobile Mechanics went from 14 to 118 in two weeks and a new booking system was required to allow their higher operating cost traditional mechanics to compete with the low cost mobile service providers.
AutoGuru’s ability to pivot in a matter of weeks saw their bookings per supplier rebound to normal levels by May while also enabling their mobile mechanics to enjoy a 355% increase in mobile service bookings.