2019 Innovation Name: Sonder 24/7 safety and wellbeing service
Awards: 6th Most Innovative Technology Company
Sonder is a personal safety monitoring and response company staffed by former military and emergency services personnel. Our vision is to create a global responder network putting help by a member’s side anywhere in the world within 20 minutes. We do this by connecting members in need with our network of vetted ex or off duty emergency services professionals who are on the ground and ready to act. Sonder uses human-centric technology and an in-field responder network to provide a peace of mind safety net around individuals. If people experience a serious or worrying situation, they activate a feature on their mobile app and are immediately connected with our Sonder Operations Centre. Depending on the seriousness of the situation, we can send a specialist to assist the member, or patch-in emergency services if required.
Sonder’s innovative app functionality — “24/7 Help”, “Track My Journey”, “Check On Me” and “Safety Notices” — enables us to deliver on-demand, in-person assistance relating to safety, welfare, rights or security through live chat, over the phone or on the ground. We lead, support and empower our members so that they can pursue their life with confidence while providing peace of mind to loved ones.